Senior Account Manager – Wholesale and Foodservice

Job Details

Description

At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

What will you be doing?

Our Wholesale & Foodservice division is an integral part of Circana and our objective to remain the first point of call for the insight and analytical requirements of the world’s leading CPG manufacturers.

In the role of Senior Account Manager (SAM), your responsibility will be to manage a varied list of manufacturing clients who currently adopt Circana’s Wholesale Market Measurement services to help them drive wider market awareness and identify areas of growth for their business and related categories alike.

For this role, we are seeking a commercially minded individual with a strong Wholesale, Foodservice or FMCG insight background to help the Wholesale & Foodservice division continue to accelerate long term growth plans and strengthen our client partnerships with a data first led mindset.

Our SAM will be responsible for ensuring existing client agreements are renewed in a timely manner with further revenue opportunities actively scoped and delivered wherever possible. To support, you will work closely with other key stakeholders and teams across the wider Circana business to ensure client satisfaction remains high to meet our objective of being the first point of call for all of the client’s insight and analytical needs.

The ideal candidate will operate at a high level of intellectual curiosity, exhibit superior analytical skills, demonstrate a strong work ethic, and bring a proven ability to work with and lead teams. This candidate must have a passion for understanding, driving value, and delivering growth for Circana’s business and the customers we serve.

Job Responsibilities

Reporting to the Senior Director of Wholesale CPG, the SAM will be responsible for their book of clients and associated revenue targets associated with them.

The SAM will be able to form and dictate their time accordingly when it comes to managing their book of clients. Regular check ins with clients – whether they be in-person or virtually – would be essential as well as the regular internal reporting on client health status and potential areas for growth / risk.

The commercially minded SAM will have a responsibility to manage all revenue requirements associated to their clients so must be familiar with CRM tools for continuous visibility of revenue performance.

The Wholesale & Foodservice division of Circana continues to grow which provides an opportunity for our SAM to help shape our plans and strategies around our Product, Insight, Service and Analytical offerings – all with the client at the centre of decision making.

Relationship building with key colleagues and teams elsewhere in the Circana business to ensure client satisfaction remains high as well as pursuing opportunities to present a ‘One Circana’ united front to your clients.

Participation in industry events and exhibitions.

Requirements

• Recent experience as an Account Executive, Account Manager or Account Director in previous role/s where commercial excellence was a key component of your job
• Proven experience working in the Wholesale or Foodservice industry. We would also be keen to speak to anyone who may have extensive experience (5+ years) in other parts of the FMCG industry if proven Wholesale or Foodservice expertise is not on your CV
• At ease with data and how to interpret it to help make commercial minded decisions that drive tangible growth
• Experience using Salesforce, HubSpot or MS Dynamics
• Team player – not just an off the cuff reference; our growing team needs an individual who is happy to share ideas, get stuck into critical thinking and support others as and when appropriate

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organisation. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): UK based – Hybrid

#LI-KM1

Read Full Description