Research Manager – Global Syndicated Healthcare

About the role:

The impact of your role

The Healthcare Service Line works with Pharmaceutical, bio-tech, medical device manufacturers, and technology companies throughout the project lifecycle from early-stage strategy to the launch of a new product, to product optimization. In addition to custom research, the Healthcare Service Line also works on therapeutic centers of expertise in Oncology, Autoimmune, Virology, and more.

As a Research Manager at Ipsos, you will play a key role in leading and delivering high-quality research projects for our clients. The Research Manager plays a pivotal role in delivering exceptional research solutions to our clients. As a strategic thinker and client champion, you will lead research projects from conception to completion, ensuring high-quality deliverables that address client objectives and drive business impact. You will leverage your expertise in research methodologies, data analysis, and project management to guide project teams, manage client relationships, and contribute to the overall success of the business.

Your day to day:

These are the types of things you can expect to be doing during your day to day, although as Ipsos is a dynamic organisation , this may vary as different opportunities arise:

• Client Management: Manage multiple clients, maintaining and strengthening relationships through an in-depth understanding of business needs. Be involved in meetings with clients / lead calls to understand key business issues.
• Data Interpretation: Interpret data findings and provide insights and context for clients. Proactively offer solutions to clients and suggest new analyses
• Project Leadership: Independently manage and coordinate all aspects of the research process from proposal writing and research design, analysis and interpretation of results through to preparation of reports and delivery of presentations. Maintain a project budget and work with the team to ensure all aspects of the study continue to operate smoothly
• Financial Management: You will proactively manage project finances, ensuring profitability by putting together accurate costings and monitoring project budgets. You will also contribute to revenue generation by writing proposals and developing client accounts
• Quality Control: You will review and ensure the quality of all project materials and deliverables, including questionnaires, discussion guides, reports, and presentations.
• Business Development: You will contribute to business development by identifying and pursuing new business opportunities and developing existing client accounts. You will contribute to business development by identifying and pursuing new business opportunities and developing existing client accounts. Help to prepare proposals for client research needs spanning Ipsos Healthcare’s suite of products.
• People Management: You will take an active role in managing and guiding junior members of the team.

Ipsos UK offers a hybrid working environment, 3 days in the office and working the rest from home.

About you:

These are the areas of knowledge and expertise that matter most for this role

Background:

• You have a proven track record of success in market research, with experience managing projects and client relationships
• Knowledge of the health and pharmaceutical industry is desired and Oncology experience is an advantage.
• A strong understanding of research methodologies and a passion for delivering insightful results
• Experience drafting and reviewing materials for the client, e.g. questionnaires and discussion guides
• You have contributed to revenue generation, e.g. by writing proposals and winning new business and/or developing client accounts
• You have experience of drafting and reviewing deliverables such as reports, that are impactful
• You have experience with AI -Based Research Tools

Skills:

• Strong quantitative analysis skills
• You have excellent communication skills, both written and verbal
• You are a quick learner, detail-oriented, and possess strong organizational and time management skills
• Numeracy skills and attention to detail
• Financial awareness
• You are proficient in data analysis software (SPSS, R) and Microsoft Office Suite
• Knowledge of AI and Machine Learning in Research: Understanding of core AI concepts and their applications in market research, such as predictive modelling, natural language processing for sentiment analysis, and machine learning for pattern identification in data.
• Travel is mandatory and will range from 5%

Behaviours:

• Proactive
• Takes initiative
• Collaborative
• Client-focused
• Detail-oriented
• Supportive
• Analytical thinking
• Resilience, flexibility, and agility
• Leadership and social influence
• Creative thinking
• Motivation and self-awareness
• Empathy and active listening
• Curiosity and lifelong learning
• Talent management
• Service orientation and customer service

Additionally, please refer to Our Values for further information regarding the behavioural values that you will embody.

What is in it for me?

We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities.

We realise you may have commitments outside of work and will consider flexible working applications – please highlight what you are looking for when you make your application. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week.

We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success – a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as Level 1 Disability Confident Committed. We are dedicated to providing an inclusive and accessible recruitment process.

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!

The Healthcare Service Line works with Pharmaceutical, bio-tech, medical device manufacturers and technology companies throughout the project lifecycle from early stage strategy, to launch of a new product, to product optimization. In addition to custom research, the healthcare Service Line also works on therapeutic centers of expertise in Oncology, Autoimmune, Virology and more.

Read Full Description