Medical Assistant Student Program

• DEPARTMENT: 68225 – NPG MA Training Program
• LOCATION: 311 9th Street North, Naples, FL, 34102
• WORK TYPE: Full Time
• WORK SCHEDULE: 8 Hour Day

ABOUT NCH

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there’s always more at NCH – for you and every person we serve together. Visit nchjobs.org to learn more.

JOB SUMMARY

The Medical Assistant Student is a full-time paid program. In four to five months, you will be educated to become a Medical Assistant. Training includes classroom setting learning and hands on clinical learning. After completing the program, you are required to commit two years as a Medical Assistant with NCH. A Medical Assistant is responsible for providing basic care to patients following established standards and practices under the direction of a supervising nurse.

Program starts on July 7th, 2025. We are accepting 8 candidates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

• Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow.
• Escorting patients to exam/procedure rooms. Observes, records and reports patient observations and reactions to drugs and treatments to providers.
• Assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Collecting patient history including current medications, allergies, symptoms, etc.
• Provide patient care as directed by the provider; this may include screenings, treatments in accordance with established standards.
• Assisting providers with various procedures as needed.
• Documents in the Electronic Medical Record and relays information/instructions to patient/family. Documents all interventions, phone calls, patient/family responses, medication dispensed or prescribed, hospital data.
• Answering patient phone calls and messages, acting as a communication liaison between the patient and provider.
• Fulfills clerical responsibilities as assigned which may include filing or sending medical records to a patient or referral provider, appointment scheduling.
• Collection and handling of lab specimens following established standards and practices. Adhere to infection control safety guidelines, maintaining equipment, instruments, and stock supplies.
• Utilizes electronic referrals process to complete requested physician referrals to NCHMD specialists and ancillary services.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Minimum of High School or GED required.
• Completion of Medical Terminology preferred.
• Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
• Excellent verbal and written communication skills.
• Basic computer knowledge: ability to operate a PC, create/save/print documents, input data.

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