Field Application Specialist – ICP-MS

PerkinElmer


When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Field Application Specialist – ICP-MS

Location(s)

High Wycombe, United Kingdom – Remote

Purpose

The Field Application Specialist ICP-MS is responsible to support the Sales Organization in the achievement of defined sales targets for selected product lines by providing technical & applications expertise where required during the sales process.

We welcome applications from lab scientists with ICP-MS experience looking for a career change.

Key Responsibilities:

  • Plan and provide timely high level demos & sample analysis in agreement with Sales Team Leader and Account Managers
  • Assist Sales Professionals in assessing customer needs, differentiating from competition PerkinElmer’s value proposition, handling customer objections and helping to close when necessary.
  • Work with leadership to define standards of demonstrations, sales training, and presentation material.
  • Perform product and applications training of Sales Professionals and third party agents/dealers; Develop sales professionals’ skills for simple demos and independent selling.
  • Proactively provide competitive intelligence and market analysis to Product Management team
  • In association with our customers develop content/applications for marcom collateral to improve win rates and increase opportunity Dollars
  • Provide technical support to the local Sales professionals in ensuring that quotes and recommended configurations meet customer needs and all commitments made fall within the performance specifications of the instrument.
  • Assist Service partners in developing the training material and becoming independent in performing high level customers training
  • Own the demo inventory on defined product lines – responsible for conditions and locations.
  • Generate a strong customer reference list

Personal Profile:

  • Must be Professional and Ethical with high Integrity.
  • Proactive mindset with strong sense of responsibility and ownership. Ability to analyze and solve complex problems. Capable of influence and motivating others.
  • Strong interpersonal skills
  • Ability to operate independently and as part of a team.

Education and experience:

  • Advanced Degree in Science in Analytical Chemistry or similar
  • Experience and knowledge of ICP-MS is essential
  • Ability to define and promote added value solutions for customers
  • Relationship building
  • Good team player
  • Internal processes knowledge
  • Good communication skills
  • Available to travel across UK & Ireland
  • English (very good level)

Computer:

  • Strong PC and Microsoft Windows skills (Word/Excel/PowerPoint/MS Access/MS Project).
  • Use of email, familiarity with on-line tools (Internet and intranet usage).

Communication:

  • Meetings, conference calls, and process documentation will require good verbal and written communication skills. Capability to prepare and conduct lectures, presentations and trainings to a diversified audience is essential.

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