Facilities Assistant

Facilities Assistant

Job Title: Facilities Assistant

Department: Corporate Services and Real Estate, London

Location: 32 Duke Street, London

Hours: 08:00 AM – 5:00 PM (flexibility required for out-of-hours supervision)

Job Summary:

The Facilities Assistant will support the London office, handling mail, service calls, furniture needs, conference room setups, and general office maintenance. Flexibility for out-of-hours work, including weekends, is required. This role requires a proactive individual with strong organizational skills and the ability to handle a dynamic work environment.

Principle Responsibilities:

• Mail Handling: Sort incoming mail, dispatch outgoing mail by midday, process certified/return receipt packages and deliver to post office.
• Package Management: Log, track, and deliver priority packages, coordinate pickups and deliveries.
• Service Calls: Respond to employee service calls/emails, and coordinate with building engineers on service requests.
• Furniture and Setup: Review and reconstruct furniture, set up conference rooms, and handle manual tasks.
• Maintenance: Identify and address cleaning deficiencies, maintain office appearance, and ensure well-stocked supplies.
• Employee Office Needs: Day to day tasks such as desk repairs, daily moves, changing printer toners.
• Ad Hoc Tasks: Provide holiday cover for the Office Management/Facilities team as required.

Qualifications/Skills:

• Proficiency in Microsoft Office, especially Excel; data entry skills beneficial
• Detail-oriented and thorough with strong ownership of work
• Proactive and logical problem solver
• Ability to prioritize in a fast-paced and constantly changing environment
• Strong sense of urgency and quick learner
• Team player with strong willingness to participate and help others
• Excellent communication skills
• Personal integrity; friendly, cooperative, and trustworthy

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